Returns Policy

Returns is a scheme provided by us under this policy in terms of which the option of exchange, replacement and/ or refund is offered by us to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return policy on the product page for any exceptions to the table below.

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

           Part 1 – Category, Return Window and Actions possible

Category                                                                               Returns Window, Actions Possible and Conditions (if any)


Lifestyle: Clothing, Footwear, Watches,                                                  10 days  Refund, replacement or exchange

Sunglasses, Fashion Accessories

Lifestyle: Sport & Fitness Equipment,, Baby Care,

Jewellery, Footwear Accessories, Travel Accessories,

Lingerie (top-wear) 

Home:  Home décor, Furnishing, Home Improvement                                       10 days Refund or replacement

Tools, Household Items, and Pet Supplies; 

Books & More: Books, Music Instruments, Office Supply,

School Supply and Toys

Automotive: All automotive spare parts, accessories

All Electronics, Furniture and Large appliances other than                              10 days Replacement only

Apple / Beats and Google Products 

​For products requiring installation, returns shall be eligible only when such products are installed by the brand's authorized personnel.

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit. If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable, you will be directed to a brand service centre to resolve any subsequent issues. In any case, only one replacement shall be provided.

Apple / Beats & Google Products (Mobiles, Tablets, Laptops,                           10 days Replacement only

Smart Watches)   

  1. For all functionality related issues, do contact the brand authorized service center directly.

  2. Authorized Service Partner Locator :

    1. Apple / Beats -

    2. Google-

  3. Brand Support Site :

    1. Apple / Beats -

    2. Google -

                                                             For any other issues with the product you may contact YogpriDeal - YogpriDeal’s 24×7 Customer Care

Grocery:-                                                                                                                10 days Refund only

(​​Fruits and Vegetables ordered would be delivered only in the first

attempt. In order to ensure that you get fresh fruits and vegetables,

we will not be making reattempts to deliver your fruits and veggies

case you miss your slot. Rest of grocery items from Supermart would

be delivered through reattempt in case you miss your slot.)


No Returns categories:-   Some products in the above categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.

Part 2 - Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions:


Category                                                                        Conditions

Correct Product:-                                                                                       

IMEI/ name/ image/ brand/ serial number/ article number/ bar code should  match and MRP

tag should be undetached and clearly visible.

Complete Product:-   

                              All in-the-box accessories (like remote control, starter kits, instruction manuals,

                              chargers, headphones, etc.), freebies and combos (if any) should be present.


Unused Product:-

The product should be unused, unwashed, unsoiled, without any stains and with

non-tampered quality check seals/return tags/warranty seals (wherever applicable).

Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen

Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for

Apple devices.

Undamaged Product

The product (including SIM trays/ charging port/ headphone port, back-panel etc.)

should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

Product's original packaging/ box should be undamaged.

The field executive will refuse to accept the return if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned

product has been received by the seller.

Part 3 - General Rules for a successful Return

  1. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

  2. During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable.  For products where installation is provided by YogpriDeal's service partners, do not open the product packaging by yourself. YogpriDeal authorized personnel shall help in unboxing and installation of the product.

  3. For Furniture, any product related issues will be checked by an authorized service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.